All products distributed by Pleasing Strings to its customers are guaranteed against defects and workmanship for a period of one year from date of purchase. The product is covered under warranty only if it was used for the purpose it was intended. This warranty is void in the event of misuse or abuse of the product. Pleasing Strings will not allow any claims for labour or other expenses necessary to replace or repair damages caused by defective product.
Products which are found to be defective will be credited. If a replacement is required from Pleasing Strings, it will be charged at the standard rate and shipped freight free. Products are to be returned by customers with a written description of the fault, and the date purchased. A pre email notice should be sent prior advising of the return to: sales@pleasingstrings.com.au. Pleasing Strings will not offer credit for inventory returned with no fault found.
Pleasing Strings may distribute non-apparel products that are intended for use strictly as adult novelty toys for entertainment. They are not intended for medical use and have not been clinically tested. No medical claims are warranted or implied by the use of these products.